FNB business account, the worst bank ever.

July 2021 I opened a business account with Fnb. 7 months went by and still the bank card did not arrive. 7 March 2022 I went to Vaal Mall fnb to find out where the card is, just to be informed they only keep the bank cards for 10 months and then send it back. My card was sent back. (My card was sent back after 7 months.)

I did query it via email, complaining about the fact that I have been paying banking fees every month, for a account I can't even use because I don't have the card. Their only response was that they did an investigation and the card was returned and that I have to apply for a new card, which will cost me R100. I did apply on the 8th of March 2022 and requested that the card must be send tome via courier. I followed up on 16th March 2022 to find out where the card is, just to be disconnected while speaking to the agent. Still I haven't received the card but to keep a good credit record, I still have to pay yet another amount to cover unused banking fees.

I tried to close the account, yet that also isn't an easy task. And yet every month I receive a statement. And then one month fnb had the odyssey to send me a message to pay the banking fees to correct the negative reflection on the account.