FNB business account opening sucks

Their business and accounts opening services are awfull.I have been trying to open my business account for a week. I submitted the requested documents, when trying to confirm that they have received it there was nobody that could help me and I was just transfered from one department to the other. I logged a complaint on the banking app, received emails that they have received my complain but no effort was made to resolve my issue.

On Monday finally I thought we are making progress, someone contacted me and requested more documents and a signed mandate. She told me to phone after I have send it and request an urgent activation. I submitted the documents yesterday and phoned this morning. Todays agent informed me it takes 3 days to upload the documents so there will be no urgent activation for me.

It seems opening a business account with FNB will take more than 10 business days