1 reviews | Active since Oct 2018
FNB Business Account Online opening a mess
I called requesting information on opening an NPO account, they advised me to open it over the phone, guess what it has been 2 weeks account is still not active, firstly they capture members details incorrectly , had to call them they sent a new form and they said in 3 days account will be active , guess what some problems with link-inns . today I called again, still not active. Such a bad service I don't know what wrong with FNB . Everything is just a mess no sense of urgency ...nothing...you call and you hold for 30 minutes
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***