FNB business account frozen from 09 September 2022! No warning. Zero feedback. Absolutely no regard for the livelihood of their clients.

Terrible experience with FNB Business.

We opened a business account with FNB on 10 Aug 2022. We couldn't use the stupid account because we had to first book an appointment with a representative who was gonna set us up for online banking and the banking app because they didn't have anyone qualified to assist us in-house. This only took place on 5 Sep 2022. We thought we were finally good to go.

On 8 Sep 2022 one of the directors did an EFT for R50 000.00 from his personal account with Standard Bank, to our Business Account with FNB. On 9 Sep 2022, our bank card kept declining the entire day even though we could see the availabe balance on the banking app. Only later that afternoon were we casually informed that our account had been frozen because they wanted to confirm the legitimacy of the 50k transaction.

We were requested to provide them with the source of funds and guaranteed that we would have a response within 3 to 5 working days after submitting the requested proof. We comp**** on the same day.

Today is the 17th and our account is still frozen and we have received ZERO FLIPPING FEEDBACK from FNB at all. ALL OF THIS OVER A R50 000.00 deposit??!!

I regret ever walking through your doors! Our business is not safe in your hands.