SB
Sean B
1 reviews | Active since May 2025
11 Jun 2025, 14:21
FNB Business Account faulty penalties administered NOT willing to RESOLVE
Second time same problem. FNB apply penalty fees for transactions they approve. The banking system has a bug and they just are NOT interested in hearing me out. They respond to your query and slam the door in your face, you can never get back to the same person handling your query, they do not listen to reasoning, they speak to you like you are an invalid. OH yes, this is a BUSINESS ACCOUNT!!!!!
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Sean B's updateReviewer Update
11 Jun 2025, 17:30I have had a response from FNB and honestly, I do not appreciate being attended to in a manner that could only satisfy a pre primary intellectually challenged primate. I have responded accordingly, more clear I cannot make it unless we started drawing pictures, (let me know if that is required).
You need to train your support staff in the field of attention to detail, and never assume that because you are a major institution that you cannot be wrong. Never ever insult the people who are paying your salary. You work for me, not the other way around.
Now fix this please, quickly.
Regards
Sean de Bruyn
You need to train your support staff in the field of attention to detail, and never assume that because you are a major institution that you cannot be wrong. Never ever insult the people who are paying your salary. You work for me, not the other way around.
Now fix this please, quickly.
Regards
Sean de Bruyn
SB
Sean B's update11 Jun 2025, 17:30
Reviewer Update
I have had a response from FNB and honestly, I do not appreciate being attended to in a manner that could only satisfy a pre primary intellectually challenged primate. I have responded accordingly, more clear I cannot make it unless we started drawing pictures, (let me know if that is required).
You need to train your support staff in the field of attention to detail, and never assume that because you are a major institution that you cannot be wrong. Never ever insult the people who are paying your salary. You work for me, not the other way around.
Now fix this please, quickly.
Regards
Sean de Bruyn
You need to train your support staff in the field of attention to detail, and never assume that because you are a major institution that you cannot be wrong. Never ever insult the people who are paying your salary. You work for me, not the other way around.
Now fix this please, quickly.
Regards
Sean de Bruyn