1 reviews | Active since May 2019
FNB Business Account department Bad service & Rude employees
I requested FNB to put my company registration on W F MAJOLA T/A AUSTIN MEDIA COMPANY and you told me i will get feedback within 24/hrs, and i did mention that i won't be surprised if i do not get assisted because at first my document were not processed by this email, it was not processed when i asked to change address now its 3 days already yet it takes 24/hr to respond. We are your clients and we can't operate now because csd and seda can't verify my bank account because my company registration number was not captured.
I'm even thinking of taking my account elsewhere because i have not experienced any good service from FNB Business account department, i even stopped depositing money because i don't know anymore. I was suppose to get an email confirming that my company registration number & ID has been captured so i can contact seda & CSD.
I will report this to hello peter and FNB Department that it has been almost a year experiencing this and now you guys have given me a reason why i should report this and leave FNB. Why should i stay with FNB when i keep experiencing bad service especially when i'm missing out on Business deals with government, now i can't work because of your mistake? I sent documents last year, you did not capture it, i asked for change of address i sent the document you did not capture it, and now i sent documents to capture my registration number since you failed to do so, but still 3 days later no response. This is not right. I am not happy with the Business Account Department and i'm sure i'm not the first one to complaint.
One employee was rude to me. I'm taking my business elsewhere.
