FNB Business Account Activation - Uesless & Slow service

Registered a business on the 26th February (via FNB). Received confirmation from CIPC on the 28th with my COR 9.1 and COR 15.1A . I also sent the required KYC documents (on the 28th February), nothing was heard back so I assumed all was fine. The Business Bank account was added to my Personal Internet Banking on the 4th March.

To this day the account is still frozen, no reason as to why. I spent an hour speaking to various consultants and NOT one could fix the issue or tell me why the account was still frozen (I was apparently meant to be told within 3-5 business days from submitting KYC documents if there was an issue - that was 2 weeks ago). Absolutely pathetic service from FNB.

If the account isnt activated today I am taking my business elsewhere; to a bank that values me as a client. Thanks