FNB Business Account

They don’t even deserve a star. I have opened a Business Account on the 1 September 2022 and send the request documents the same day. On the 6 September 2022 I collected a debit card at Clearwater branch, i then ask at the branch if they can assist to activate the account, they responded by saying they really can’t because they also have to phone in because account was opened online. I have send them documents more than 5 times and all confirm they have received them and are filled correctly and all relevant documents received. This account has been sent for urgent escalation till to date to remove hold. the supervisors at *** refuse to speak to me to resolve the issue. I really don’t know what they have done to FNB. They will promise to call you back and they don’t even afraid to put you on hold for 30 minutes without informing you, you will end up hang up or run out of airtime. The money that I have spend trying to resolve was supposed to 3 month’s service fees