LS
Lester S

1 reviews | Active since Mar 2018

15 Mar 2018, 13:09

FNB Business Account

3rd Hellopeter complaint here we go!! You have our documents and confirmed you have them and that they are correct! 2 weeks in and still no active Business account! Oh my word but your Business banking department really is useless!! Cancellation already submitted. Cheers!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Mar 2018, 14:58
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply15 Mar 2018, 14:58
Official

Hello LEGEND79 ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***