1 reviews | Active since Oct 2016

23 Jan 2019, 10:31

FNB Business

After my business account which has been open for more than 2 years been frozen, the call centre advised that they need fica documents. A month later and it is still frozen. No courtesy to call me and tell me about the account that will be frozen, nothing.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jan 2019, 13:14
Official
 Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***. 

Regards,
 
Hello Peter Complaints Team 

*** (option one)