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1 reviews | Active since Sept 2016

16 Sept 2016, 12:29

FNB business

<p>i have requested a business to be registered and its over 5 days and nothing has happened i call every day and i am told its going to be done.<br />I have paid the required fee and still nothing from fnb. <br />my ref is cl2ZE0lK1VtB for the registration.<br />are we being sold a story of a three day turn around time.</p> <p>i have spoken to Thabo Lebohang Thabo and still nothing concrete from FNB</p>

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Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Sept 2016, 12:44
Official

Good Day

kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)

's update23 Sept 2016, 11:21
Reviewer Update

Hi

Its now the 14th day of a 3day turn around time that FNB sells to the public.

FNB (First National Bank)
FNB (First National Bank)'s reply27 Sept 2016, 08:38
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant manager to address and will be contacting you shortly.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)

's update27 Sept 2016, 16:22
Reviewer Update

Finaly resolved