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Xolile P
1 reviews | Active since Sept 2020
08 Aug 2025, 18:18
FNB - BUNCH OF ****MERS
FNB IS A PIECE OF **** THAT IS RUN BY A BUNCH OF ****IN’ ****MERS, I BOUGHT POWERBALL TICKET USING THEIR APP LIKE I ALWAYS DO. SUDDENLY THEY SEND ME A MESSAE SAYING “Your PowerBall Multi-Ticket has expired.“ TO MY CONCERN AND CONFUSION, I CALLED THEIR CUSTOMER SERVICE LINE BUT NOONE COULD ASSIST ME, ALL THEY DID WAS TRANSFER ME FROM ONE DEPARTMENT TO THE OTHER AND NOONE COULD TELL ME EXACTLY HOW MY TICKET EXPIRED. ONE CONSULTANT WENT AS FAR AS TELLING ME THAT THE EMAIL I RECEIVED WAS A ****, I ASKED HER HOW THE **** CAN IT BE A **** WHEN I RECEIVED IT DIRECTLY FROM THE EMAIL THAT YOU ALWAYS USE TO SEND ME OTHER COMMUNICATIONS WITH. I AM NOT HAPPY WITH FNB AND SOMEBODY NEEDS TO ANSWER FOR THIS ****ERY.
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Xolile P's updateReviewer Update
12 Aug 2025, 19:01Y’all haven’t reverted back to me since yesterday, it’s been more than 72 hours since my complaint, and more 24 hours since you said my complaint was escalated to the relevant department. My question is, how relevant is this so-called relevant department of yours if they’ve not responded to a complaint that was logged more than 24 hours ago??
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Xolile P's update12 Aug 2025, 19:01
Reviewer Update
Y’all haven’t reverted back to me since yesterday, it’s been more than 72 hours since my complaint, and more 24 hours since you said my complaint was escalated to the relevant department. My question is, how relevant is this so-called relevant department of yours if they’ve not responded to a complaint that was logged more than 24 hours ago??