FNB Bulls... Ewallet
So I had a R550 sent as an ewallet I was only allowed to withdraw R400 as the max. Tried withdrawing the other R150 2 days later using a new pin doesn't allow me to. Honestly *** I expect the full amount sent to me every other cash send platform gives the option withdraw the full amount why don't your platform. Now I tried buying airtime it states I have insufficient funds yet I can see R150 in the wallet. My R150 is being held hostage for what...bank charges??? Is FNB on freaking drugs
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FNB (First National Bank)'s replyOfficial
25 Nov 2019, 11:47Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply25 Nov 2019, 11:47
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***