KM
Karabo M

1 reviews | Active since Jun 2016

22 Jun 2016, 15:55

FNB bryanston shopping center

<p>I recently decided to switch to Nedbank after experiencing some really bad credit with FNB.They would offer rediculius interest rates like 21% whereas Nesbank would give 10.5% on the same items,mainly an overdraft facility and credit card.I recently(a week ago) went into the branch to close my account,and was told that because I have a smart device should open a smart account from which the debit order can go per month-for the remaining scheduled time.</p> <p> </p> <p>it is almost two weeks later and the account has not been closed. I get the same story every time that a link has been placed on the account as the device is valid for another 6 months or so.I will not pay it off because I be loosing close to 5-6k. The device is worth about 38k.Much of which has been paid on time.</p> <p> </p> <p>i would really appretiate it if someone would help with this.As for myself,no more FNB.Nedbank all the way.Im all for being a young professional who is looked after.Viva Nedbank!Not Ayoba,FNB.</p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jun 2016, 06:41
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 946688.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)