SD
Suzelle D

1 reviews | Active since Nov 2018

15 Nov 2018, 12:25

FNB Brits

Ridiculous. Such rude branch manager. Neil van Wyk. Estimated queuing time 5 minutes. What a lie. This place ismt far from home affairs.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Nov 2018, 12:51
Official
Good day Suzelle van Deventer, 
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention. 
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
 
 Hello Peter Complaints Team

*** (option one)