FNB BRIDGING THEIR OWN CONTRACT

I have a revolving loan with FNB, AS PER AGREEMENT BETWEEN FNB AND MYSELF STIPULATING THAT "YOUR LOAN WILL BE AVAILABLE FOR YOU TO USE AGAIN WHEN I HAVE PAID BACK 15% OF THE LOAN" 25% OF MY LOAN IS PAID UP AND FNB WHO DREW THE CONTRACT I SIGNED REFUSES TO MAKE MY FUNDS AVAILABLE. IT HAS BEEN 3 WEEKS OF CONSTANT ARGUING AND FIGHTING WITH FNB CONSULTANTS WHOM CAN'T GIVE ME A STRAIGHT ANSWER AS TO WHY MY FUNDS AREN'T AVAILABLE. IT'S BEEN ESCALATED TO THE REVOLVING LOAN CREDIT MANAGER AND STILL NOTHING. FNB HAS BEEN REASSURING ME THAT THE FUNDS WOULD BE AVAILABLE TO ME 3 TO 5 DAYS AFTER I LOGGED A DISPUTE 3 WEEKS AGO. I HAVE BEEN A LOYAL CUSTOMER FOR YEARS ALWAYS PAYING MY BANK CHARGES EVEN THOUGH IT IS NEVER THE AMOUNT THEY TOLD YOU IT WOULD BE. I'M A PRIVATE CLIENT AND MY RIGHTFUL REFUND IS 3 WEEKS OVERDUE AND I HAVE HAD ENOUGH.

I'M HOPING THAT THIS COMPLAINT WILL REACH ANY OF YOUR COMPETITION, STANDARD BANK, NEDBANK OR CAPITEC BANK BECAUSE I'M CHANGING BANKS AND TAKING MY BUSINESS ELSE WHERE EFFECTIVE IMMEDIATELY.