1 reviews | Active since Mar 2009
FNB breaking things all to make more money
Got a call on Friday asking if I want to upgrade my account. Was told that I could go on a 3 month trial where my fees would not change while I test to see if I would take advantage of the "Private CLients"account. By Friday afternoon FNB had deducted over R400 from my account and now I cannot use my credit card. Several attempts to call the "Private CLients"call centre have just led to me getting the run around.
Good Day Richard ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Richard ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***