FNB, breaking the law and keeping quiet.

I’m a just going to post complaints everyday until this is resolved and I will word it more plainly:

Why did you delete my credit card account on YOUR own accord without my consent? Do you KNOW that this is against the CPA? You are acting on MY behalf.

Do you know I was told it’s an ‘error’ that my account was deleted? I’ve asked for an elaboration on this since last week Wednesday?

Do you know I was promised a new card and account by Friday last week?

Do you know I am a private client, that HAS BEEN BEGGING, POSTING ON HELLOPETER, CALLING FNB ALL DAY, since last week? To simply get an answered owed to me?

The first one is: what error made you delete my account and why didn’t you inform me about it?

Secondly, according to FICA, you need to keep those records for 5 years of my previous account. So am now officially warning you that if you don’t get back to me, I will take legal action against you. I actually don’t know who you people think you are, but I am WELL aware I have at LEAST two claims against you.

So if I don’t get answer by today I will just be going to ombudsman to open a case against, merely so you can cooperate and give me what is FAIRLY mine.

I am not asking for anything special here, I am apparently one of your prestige’s private clients, what I am asking for is nothing major, nothing fancy, nothing that isn’t mine.

Where’s my account records to the last day of your error closing it. And what error made you delete a customers entire account.

Dear readers if you are of reasonable wealth, do not use this bank, they treat they’re high income earners like slaves. I beg all day, for two weeks for two simple answers and FNB is purposely withholding that which is mandatory to give to me, so now I have to go to ombudsman to get what is fairly mine?