DF
Debra F

1 reviews | Active since Aug 2009

04 Jan 2019, 09:40

Fnb Bracken City - appalling service

Don't ever go to Bracken City FNB to try and open an account. Took my newly matriculated daughter. Consultant hardly greeted and then disappeared. Had to ask someone to go find her. She then argued with me about my daughter's University acceptance. She explained not one thing about the account and the branch do not even have cards in stock. Rude, unfriendly, inefficient. As a matter of principle, my daughter will Not be banking with FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2019, 14:58
Official
Good Day Debra Forret,,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)