FNB BOND NIGHTMARE

I am losing my mind with this FNB Further Bond application that's taking near 4 weeks to process. I have no phone contact with the people handling my request.

I was called by care center and promised the process would be monitored and I'd be updated telephonically. But that lasted a day only. Right after, it was back to endless back n forth emails asking me for irrelevant things, or a duplicate request for information.

This is the most delayed process I've ever witnessed all for a R100k father advance. On a property with FNB granted the advance less than a year ago. Now it's pillar to post, hoops and hurdles as if they didn't just evaluate the same property not so long ago.

They have no inbound call centre for complaints, they tell u to email. You call and leave a message for sales manager to call you regarding your dissatisfaction with their team member, THE MANAGER DOESN'T EVEN CARE TO CALL. It's all just a joke.