1 reviews | Active since Jul 2015
FNB bogus multiple charges and Bad quality bank cards!!
Good day.
Absolutely ridiculous service from FNB. I've recieved two payments from people over the last 5 days. The first payment came through and FNB deducts multiple amounts of money in multiple transactions. 5 to be exact.
Today I've recieved another payment. Again, I've been charged. In total I've been ****** basically for over R300 in small amounts. Transaction picks up at a place I use frequently, the nearest Engen garage. I have only swiped my card for an amount of R26 at that garage.
Being charged multiple times is absolutely not on, it's nonsense! And all these times I've been charged it's all from one place for all different yet small amounts! I want these funds that were **********ly deducted back in my account. I hold FNB responsible.
At the end of the day, I pay your bank fees for you to keep my money safe. Either refund me my bank fees or reimburse my money that was taken without authorisation from me!!!!!!!
Further to this, I've app**** for a new FNB bank card. Reason being, FNBs cards are absolutely useless. My card has swelled up and bent, before I inserted it into a ATM and have it swollow my card I decided to rather order a new one.. I've been charged R100 for this card replacement. I have physical pictures of my bank card, proving how bad the quality of these cards are. Why charge people R100 for a ****py quality card? Explain that to me? Why not charge people R200 for a card made from excellent material? If FNB requires the card for proof. Contact me and I will give this nonsense card back! For these two inconveniences. I think as a customer of FNB I deserve more than this ****py service where my money goes missing, and I deserve a better quality bank card.
If I insert my card in a ATM it will be swollowed. Then I will request that FNB reverse my card replacement fee with immediate effect. So before I go down that route, FNB should rightfully reverse the charge for my bank card. Alternatively if that can't be done, I will expose the high definition pictures of this card on FNBs social media pages, and show customers exactly the type of quality of cards you guys make and give to us with a fee of R100. On top of that we still pay you bank charges?
I work dam hard for my money, and if this is the issue with FNB, I've been with you guys for a long time, but if this is how things are being done. I humbly request that FNB, inform me that nothing can be done for me as their customer. I will proceed to transfer this cash to a friend, as there's no way in hell I'm letting you guys score bank charges for a withdrawal based on your mistake, and then I will request that FNB permanently close my account. And rest assured. I will not return! Contact me on ********** 949 ASAP!
I work hard for my money! I pay your bank charges I payed the card replacement fee I've kept my mouth shut... And did not complain cause that only brings me inconvenience. And now with these bogus charges! Now I expect FNB to totally review my account. And rectify ALL issues I've previously had! As a customer I can keep quiet for alot of things. But one two many things is one too many mistakes... RECTIFY EVERYTHING! OR CLOSE MY ACCOUNT!!!! I will bank with another bank, absolutely ridiculous! No doubt!!!
