Fnb blows for victims of crime

In my experience don't get ****** and if you do it's less hassle to let the ********* have the cards and any money you may have online access to from fnb as I have been trying to get into my online banking app for 2 two weeks and yesterday I was told it was sorted after I finally managed to order a credit card without the app and was told that the app would be working in 12 hours after they reset something on thier side what a great big fat LIE still cannot login to my app yay