FNB blocks my funds, then charges interest

<p>Hi,</p> <p> </p> <p>On the 15th of March 2017, I went to the FNB store in Lakeside Mall, Benoni, to take out a contract on the ConeXis X1. However, instead of blocking only R1500 in my savings pocket, the lady at FNB errouneously blocked R3000. </p> <p> </p> <p>Due to the extra amount being blocked, I was unable to pay my credit card, and got charged interest.</p> <p> </p> <p>When I contacted FNB to enquire as to why R3000 has been blocked, a gentleman called, and without any apology he merely just informed me that it was a mistake, and the R1500 extra will be unblocked.</p> <p> </p> <p>However, I then asked if I get refunded the interest that I was charged, and until now I have recieved no response from FNB.</p> <p> </p> <p>It is only fair that FNB refunds the interest charged on the 24th of March, since it is due to the error of FNB that I was unable to settle my credit card.</p> <p> </p> <p>Regards</p>