TS
Thomas S
1 reviews | Active since Jan 2012
24 Jul 2019, 14:24
Fnb blocks me without telling me why
I'm being blocked to pay my Netflix streaming service, but no one can see or know why. I'm being send from one department to another Department at least more than 2 times without any assistance or to solve the issue. And in the process I waste my airtime!! Great work FNB once again.
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Jul 2019, 16:32Good day Thomas,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 Jul 2019, 16:32
Official
Good day Thomas,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***