MR
Marijke R
1 reviews | Active since Jul 2020
19 Oct 2020, 10:08
FNB BLOCKING ME FROM ACCESSING MY MONEY WITHOUT VALID REASON
So I went to the bank this morning to find out why I can't access my funds just to find out FNB has put a BLOCK on my savings account???? When asked why, I was told "I DONT KNOW?? " And that I needed to wait 48 HOURS and try again!! FNB is well aware of the situation we are living in with this virus, and I have been waiting since lockdown for this funds!!! Just to have it blocked!! Why do you have a logo asking "HOW CAN WE HELP" , if this is the "help" you get???? Why do I pay a monthly fee just to get denied access to MY MONEY???
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Marijke R's updateReviewer Update
21 Oct 2020, 13:42Good day
48 hours has passed since my 1st complaint. After trying to explain to an FNB consultant who does not have a clue what's wrong, I am still left with no answers and NO ACCESS towards my money!!
And to top it off, another payment was made into my savings account and FNB blocked that aswell!!!
Can someone please get back to me with an answer today as I have been patient long enough.
Please look back into the history of payments made into my account and you will notice that SARS has made payments into the very same account but now all of a sudden there are issues????
I need an answer and a response before the end of this day please.
Regards Marijke
48 hours has passed since my 1st complaint. After trying to explain to an FNB consultant who does not have a clue what's wrong, I am still left with no answers and NO ACCESS towards my money!!
And to top it off, another payment was made into my savings account and FNB blocked that aswell!!!
Can someone please get back to me with an answer today as I have been patient long enough.
Please look back into the history of payments made into my account and you will notice that SARS has made payments into the very same account but now all of a sudden there are issues????
I need an answer and a response before the end of this day please.
Regards Marijke
MR
Marijke R's update21 Oct 2020, 13:42
Reviewer Update
Good day
48 hours has passed since my 1st complaint. After trying to explain to an FNB consultant who does not have a clue what's wrong, I am still left with no answers and NO ACCESS towards my money!!
And to top it off, another payment was made into my savings account and FNB blocked that aswell!!!
Can someone please get back to me with an answer today as I have been patient long enough.
Please look back into the history of payments made into my account and you will notice that SARS has made payments into the very same account but now all of a sudden there are issues????
I need an answer and a response before the end of this day please.
Regards Marijke
48 hours has passed since my 1st complaint. After trying to explain to an FNB consultant who does not have a clue what's wrong, I am still left with no answers and NO ACCESS towards my money!!
And to top it off, another payment was made into my savings account and FNB blocked that aswell!!!
Can someone please get back to me with an answer today as I have been patient long enough.
Please look back into the history of payments made into my account and you will notice that SARS has made payments into the very same account but now all of a sudden there are issues????
I need an answer and a response before the end of this day please.
Regards Marijke