FNB Blocking International Card Payments and not responding to queries as promised.

International transactions have been blocked on my card for the past 7 days. Telephone numbers provided do not get picked up. No response within 48 hours as promised by email response.

I cannot make daily Taxify payments, I cannot make payments on my Apple music and Netflix accounts.

No response from escalations Manager Zenda Grobler - **********

Dear Client

Thank you for your email. This is an automated response from the FNB card limits team acknowledging receipt of your email. Please do not reply directly to this message.

We will respond to your enquiry within two (2) business days. Kindly note this does not include weekends or public holidays.

For any additional assistance, please call +27 87 ********** or +27 11 ********** . These numbers are operational between 08h00 and 17h00, from Monday to Friday.

Escalations:

Manager Zenda Grobler - ********** Tel ********** 073

Thank you for your continued support.

The FNB Card Limits Team