1 reviews | Active since Feb 2016

12 Jul 2024, 09:03

FNB Blocked transactions without notice

I have been trying to unblock a transaction that FNB bas blocked on my virtual business card. (Without notification). I have been bounced from number to number. Many of which are no longer active. no one is willing to assist.

0
Replies (4)
's update12 Jul 2024, 09:55
Reviewer Update
I have been on different calls with FNB since 8Am this morning. There is still no response or assitance.
's update12 Jul 2024, 10:32
Reviewer Update
Two and a half hours and counting on the phone with FNB being bounced from department to department.

's update12 Jul 2024, 10:40
Reviewer Update
I have been referred to the ***** department about 30 times. (Reason unknown) The phone just rings and rings.
No agents available.
's update12 Jul 2024, 11:09
Reviewer Update
Please check the call recordingsEveryone is putting me through to the ***** prevention department.Nobody answers those calls and the line goes dead.Multiple agent say they are going to transfer me and the call just cuts off.