JS
Jehoiakim S
1 reviews | Active since May 2019
09 May 2019, 12:06
FNB Blocked My ewallet Number For No Reason
FNB blocked my number, I can't access the money for some reason I don't know. I can't use my ewallet
I have sort out help on Facebook but Noone responded.
I'm no ********, you can't just block my number.
My number is ********** 625
Someone called and was holding for FULL 2 hours. He said he is investigating what happened because nothing is showing on the system. He ended up dropping the call without telling me why you blocked my number.
So much incompetence from a big organization like you.
Please advise what's going on, I need to access my little funds in there.
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 May 2019, 12:35Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards ,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply09 May 2019, 12:35
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards ,
Hello Peter Complaints Team
***