1 reviews | Active since May 2017
FNB blocked my credit card with no reason
<p>My credit card balance has vanished. After spending whole day in bank and on the phone it's still unresolved. I've received the card but my balance shows as 0. I was approved for R31900. I've been told I have to wait for an agent to call through and verify the account before the balance will show active on my account. Please assist asap </p>
Good Day,
Thank you for taking my call earlier.
As per our telephone conversation I have escalated the matter to a subject matter expert to provide you with feedback and a resolution.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option 1)
Good Day,
Thank you for taking my call earlier.
As per our telephone conversation I have escalated the matter to a subject matter expert to provide you with feedback and a resolution.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Regards,
Complaints Resolution
Naomi Petersen
*** (option 1)