FNB blocked my card without informing me...

It's so sad to realise that all these banks care about is *****ing your money and making profits. They don't care about you. I've always heard complaints about FNB and they all sound too far fetched, until you experience the ****ty service yourself.

FNB blocked my account without informing me, there I am in a long line trying to buy groceries, only to be told that my card is declining. After 3 attempts, I decided to go try withdrawing the money from the ATM. Got to the ATM, money does not come out, I get a *transaction not permitted for this account *, not even understandinf what that means. I decided to try and ewallet myself, still the same error message. Had to leave my groceries and go back home, since the branch had already closed.

Following day in the morning, I decided to call the complaints line. I was then told that my account is implicated in ***** of change of banking details, I ask the lady who was assisting me what that means. Stayed on the line until they tried to find out the reason, eventually the lady who assisted me asked to call me back, because the person who was busy with the case was not available.

So in all of this nonsense, FNB does not inform me that my card has been blocked, they don't inform me that my card is blocked. Here I am going on about my life, only to find out that I can't access my money. Next thing you're told the person who transferred the money from a business account is being investigated.

I'm really disappointed in your customer service. Now I believe people when they say FNB is the pits.