JS
Jacques S

1 reviews | Active since Jul 2019

02 Jul 2019, 11:42

FNB blocked my account due to ***** wrongly

This has been an absolute nightmare trying to sort out my business account, it was blocked for apparent ***** which is a complete lie. I have done everything they have asked for yet there is no answers as to what the solution is. I have been evicted from my house due to this ******* and NOBODY can give me answers.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jul 2019, 12:45
Official
Good day Jacques Swanepoel, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***. 

Regards,

Hello Peter Complaints Team

*** 
JS
Jacques S's update02 Jul 2019, 12:52
Reviewer Update
Thank you for your response, please note that this will not work as I have been getting the same story over and over again, and I would like to ask my sallary will be paid to my bank account once again around 3 pm if the funds does not go in my account then I will have huge issues. I can not go on like this, I am renting with an very good and reputable agency and they also no start thinking that I am not paying because I dont want to pay and the owner there fore would like to have me evicted from this property, I dont have time for investigations and or time, I need this matter to be resolved before 3pm today.