1 reviews | Active since Jan 2024
FNB BLOCKED MY ACCOUNT AFTER I RECEIVED FUNDS FROM MY BROTHER IN BOTSWANA
Good day All,
My name is Ranika Abel TSELANE, ID ***. I called FNB earlier today notifying them about the payment I’m expecting from my brother in Botswana, and the first consulted then assured me that they will give me a call as soon as they see that transaction on their side. After 2 hours into the day I then received a call from FNB and I forgot the name of the consultant and this is his direct office line ***). The consultant asked me about the relationship I have with the sender and I then said to him Business and he then right there concluded that the transaction was supposed to be a business transaction not personal. I tried to explain to the gentleman that even I know him as a businessman the transaction was personal because they came in SA and I was driving them around not expecting payment from them and I then told the gentleman that I have financial crisis he promised that as soon as gets to Botswana he will arrange some cash for me as form of appreciation and the other amount will be a loan without interest. The treatment i received from FNB consultant was bad and I felt interrogated, disrespected and even threatening me that he is going block my account which he actually did . I was not offered the opportunity enough to explain myself because the gentleman was interrogating me and I felt like I was in court of law in front of the magistrate. I therefore request FNB to attend to this matter urgently as this funds I meant to assist me to resolve my financial crisis since we approaching the end of the month .
