FNB blocked me and withheld my money.

FNB closed my account a year ago for no reason. When I called the customer care to try and figure out what had happened, I was given another email to contact in order to ask for the balance I had in the account when they closed it as well as to dispute the account closure. I received a poor response with bad grammar and poor spelling, asking me for another account in which to transfer the money. I never got the money and never got an explanation as to why my account was closed. I emailed again a few times thereafter and soon gave up. After a few months when I tired emailing again, it was brought to my attention that they had blocked my email address.

This whole series of events just seems ridiculous and unprofessional from such a big bank. I STILL don't have an answer OR my money.