AP
Austen P

1 reviews | Active since Oct 2019

10 Oct 2019, 07:48

FNB BLOCKED ACCOUNT

FNB has suspended my account because they say SARS has flagged my bank account for VAT reasons. I have contacted SARS regarding this issue and my account is fully up to date, no notes on the system and everything in order completely. FNB is refusing to unfreeze my account and I have been sent from pillar to post for the last 10 days trying to resolve this. My business cannot operate without this account and I will pursue legal damages for all the time and money wasted with FNB. They're happy to take your fees when all is well, but as soon as things go wrong, no one knows how to help. As soon as this is resolved, it's time to move all my accounts. Shocking experience.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Oct 2019, 10:44
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

***