FNB BLOCK A BUSINESS ACCOUNT ON A REQUEST FROM A CUSTOMER THAT BOUGHT FROM A COMPANY 2 DAYS AGO. THIS SCREEMS ******* IN SO MANY WAYS!!

This can certainly not be legal and should be made public. Customer bought from us 2 days ago (18 August) and we informed the customer that there's a delay from the wholesaler but that we will deliver the goods paid for by tomorrow 21 August. Whether it's through inside connections or banking policy we don't know BUT this disgruntled customer unwilling to wait 1 more day BLOCKED our business account by lodging a complaint as *****. Without any email, sms or call from the bank they BLOCK a business account due to a R 2500 delivery taking place tomorrow. When we enquired they said an investigating officer will be appointed and we'll receive an email in 3 - 7 days. This is absolutely ridiculous and borderline ******** to have a customer BLOCK a business account. We will take this to the highest court if need be and will make this public on all platforms if this matter is not resolved and the account opened by 21 August 2025 at 10h00 We're in talks with our legal department to take decisive action against the customer and the alleged insider.