AH
Andries H

1 reviews | Active since Feb 2018

06 Feb 2018, 19:27

FNB black listing me for due payment on a house bond I didn't own in February 2017

As I am trying to get a small loan for my Wedding I found I have been black listed for a house bond I didn't even own in February 2017 by FNB. Trying to get this sorted, I am left with no answer from FNB after a mr Angus Klein promised me he wil get back to me today 6 February 2018. I am stunned by this finding, and the poor service that no one can give me an answer on how this happened. It is just unexeptable

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2018, 09:03
Official

Good day GerhardtHarmse ,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

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