FNB Biz Poor Customer Service

I’ve been calling FNB since Thursday. I changed my debit date for my month to month Business SIM card, and they didn’t tell me I wouldn’t be debited till month end. I use the sim card Contract for work. I’ve called them 8 times and they’ve made empty promises each time.

For a sim card with nonsense signal across South Africa, they really have the nerve to have such customer service. I just opened a Tyme Bank business account and I’m porting my number to either Cell C or MTN.

It’s a no for FNB customer service in general. Will keep my basic savings account but my more frequent business transactions will be done with more reliable service providers.