WO
Wezinna O

1 reviews | Active since Jul 2024

19 Jul 2024, 12:33

FNB BIG ****

Very disappointed with this agent John Volmink who several people are complaining about and FNB is not taking action.

Since last Thursday my business account has been blocked and on Tuesday I received an email from agent John Volmink ( FNB) informing me that I would have to provide proof of a transaction of R900 which is considered as an allegation of *****. I responded providing transaction details and invoices . Mr John Volmink after seeing that everything was clear , he now started to ask me the source of the funds of my business account …after contacting the near FNB branch and spoke with the FNB customers service they advised me than I can provide the banks statements and CIPC as source of funds. After having provided this, Mr John Volmink asked me now to look for all the payers that I have received since the creation of the account and ask each of them for an affidavit, I automatically rep**** to him for an account that has existed since 2023 it is impossible to find all the customers.

As Mr John Volmink's goal was to close the account and monopolize the R18,000 that is in the account, he did not look for an alternative, he said nothing more and just came this morning to inform me that he has decided to terminated my account. Terminating the account is not the problem if he wants, but with my money more than (R18.000) ? How can he tell me he is closing the account without telling me how I can get my money back? FNB I need my money for my wife's hospital care.

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