FNB.... Beyond *********** stuff!!!!

The worst Bank with absolutely *********** staff. I'm at my witts end!!!! On the 27/05 /2021 I was transferring my salary from my savings account via my FNB app into my Cheque account. In error I transferred my entire salary into my credit card account which is no longer active and now with the legal department. I only started my job in April. Arrangements have been made with Hammond Pole so I can pay off my credit card. I contacted my banker via the app to explain my error and for me to get a refund. I was told to contact Hammond Pole because they are now dealing with the account. Hammond Pole send an email to *** for refund back into my account and too date no one responded. When I enquired with Hammond they told me the money is reflecting in that credit card and FNB needs to refund. I then contacted the FNB debt review department who told me the account is not with them I need to contact the credit legal department. So I contacted them, the person by the name of Mpho not sure if that's her name told me to drop the call, give her my cell number and she'll contact me on the next 10mins.....Never received a call. Called again, the credit legal department, who ever answered the phone told me I must contact the debt review department. The debt review person tells me this is the credit legal department issue, I need to advise them I transferred my salary in error they need to refund me, when I told him what the person told me, He was more shocked. I need to pay my babies medical aid, my vehicle and my rent.... This is what this **** bank is doing to its customers. Making them stressed and miserable. I will never want to be associated with such a *********** company that cannot help its long serving customers. I will be visiting this branch today. If nothing can be done I will be putting this in the papers, and I will be closing my Banking account today....!