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Simphiwe N

1 reviews | Active since Oct 2018

11 Oct 2018, 12:18

FNB Benmore two consultants At 11 am

I have visited FNB BEnmore to my surpise during the week aroung 11 am only two consultants working, I now question FNB ghow do you have two consultants working while your client base is a lot and which client must wait for more than an hour to get service, i am so disspointed at my very best as i had to leave without being assisted as i waited for more than 30 minuts to get my card activated. what king of service is this?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2018, 13:03
Official

Good Day Mr Simphiwe Ncoguthu

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***