FNB BELA BELA

I HAVE NEVER HAS SUCH A BAD EXPERIANCE WITH FNG BELA BELA. WE HAVE ASKED THEM TO CLOSED OUR CREDIT CARD ACCOUNT ON THE 6th JUNE, WENT BACK TO FNB BELA BELA ON 24th JULY, WE WENT TO FNB BELA BELA ON 31st JULY TO ENQUIRED ABOUT THE CLOSING OF THE CREDIT CARD ACCOUNT. THEY INFORMED US THAT IT TAKES UP TO 7 WORKING DAYS FOR THE ACCOUNT TO BE CLOSED. UP TO DAY TODAY THE ACCOUNT IS STILL ACTIVE AND HAS NOR BEEN CLOSED. I HAVE NEVER SEEN SUCH A BAD SERVICE . BEING A FNB CLIENT FOR 46 YEARS AND GET SUCH SERVICE IS TOTALY UNEXCEPTABLE.