FNB being sneaky AF

I app**** for a playstation on the FNB app.

I got the following messages:

(1) Congratulations, your order was successful. Reference FNB231216D3190. Look out for more information and special deals from Connect

(2) FNB :-) Your Telecoms Order No. FNB231216D3190 has been confirmed. Our courier partner will be in touch to arrange delivery. FNB, a div of FRB Ltd.

All was good. I asked when the device will be delivered and they said that they will follow up with the courier as to why they have not contacted me regarding delivery.

A while after i spoke to Fezile. I got the following message:

Please be advised that your FNB order has been cancelled. If you are not aware or require clarity, please call us on *** (Mon-Fri 8am-5pm)

I contacted FNB again as to my my order has been cancelled after it was approved and i just had to wait for the courier.

Their response was:

(1) As per clause 1.10 of the Connect Relationship Agreement, within our discretion, we reserve the right to withdraw, decline or cancel any application for Connect products or services. Please note that we have an obligation to protect both the interests of our customers, as well as that of the Bank. In this instance your application was outside of our risk appetite, hence your application being declined.

(2) Before the order is released for delivery we do further validations, to verify the approval.

(3) We reserve the right to withdraw, decline or cancel any application for Connect products or services

SO YOU GET APPROVED. GET A MESSAGE THAT THE COURIER WIL CONTACT YOU TI ARRANGE FOR DELIVERY AND 3 DAYS LATER YOUR ORDER GET CANCELLED!! I GOT THE SAME MESSAGES I GOT WHEN I ORDERD MY OTHER DIVICES AND RECEIVED THEM.