AB
Andre B
1 reviews | Active since Apr 2011
12 Aug 2019, 13:29
FNB becoming useless
Its the 12th of August and still no E Bucks. FNB I am really considering to move my bank as you are becoming useless and slow.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
12 Aug 2019, 14:00Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Aug 2019, 14:00
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
AB
Andre B's updateReviewer Update
15 Aug 2019, 07:29Eventually got my ebucks and to no surprise I have dropped about 4000 points and a level. Can FNB & Ebucks inform me, who decides and makes the useless rules that applies to how you get points??. There was no indication of what will be removed, only changes. This is totally unacceptable and FNB & EBUCKS are running clients dry. Really considering to move all my stuff as FNB is becoming useless at benefits etc.
AB
Andre B's update15 Aug 2019, 07:29
Reviewer Update
Eventually got my ebucks and to no surprise I have dropped about 4000 points and a level. Can FNB & Ebucks inform me, who decides and makes the useless rules that applies to how you get points??. There was no indication of what will be removed, only changes. This is totally unacceptable and FNB & EBUCKS are running clients dry. Really considering to move all my stuff as FNB is becoming useless at benefits etc.