HL
Heidi L

1 reviews | Active since Jul 2019

30 Jul 2019, 11:12

FNB BEACON BAY USELESS

FNB Beacon Bay Retail Park did not upload my documents to my profile. Now i ask you i've been sent from one person to another, been transferred from one person to the other. According to KYC they don't have my documents on the system. So my question to FNB Beacon Bay is, where are my documents? Why must i run up and down to bring documents.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2019, 12:10
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team 

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