FNB Banking Support

I had to get my card open for international travel and had call the bank 3 times whiles being in overseas. Once the manager got involved. the after 3 days was resolved. Thhe other issue is when card got swolled in ATM, ordering a card and getting a card is a nightmare. If they dont deliver to the home, they send to the bank and the bank working on customer service at the branch is horrific. Also about FICA information once they get it and all is confirmed. We get sms a month later they waiting for the documentation.

To sumarized. The different departments support is overall poor. The FNB sector was good in the past but has gone down on support. I would consider for people reading this review to look at other banking options.