EM
Esther M

1 reviews | Active since Mar 2014

29 Sept 2016, 18:30

FNB banking service

<p>FNB is using their SIM cards to **** people. Last week I tried buying R30 electricity it automatically bought for R400 today when I tried buying R50 airtime it automatically bought for R100 when I phoned the customer service they say I did it at my own risk. now am gna have a debit order that will bounce all thank to FNB because they can't reverse my money. Purthetic service of ****s! </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2016, 09:04
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)