1 reviews | Active since Jul 2016

01 Jul 2016, 12:01

fnb banking query

<p>i am not impressed with the lack of help i am getting from fnb with regards to my query my account was double debited all i ask is to reverse the transaction and nobody wants to help me with that what if this was the last money i had.</p> <p>I asked them to reverse it and I got no feedback from them they usually can reverse the transaction as it is still in my account they did this for me two months ago and if this was ***** I would sit and be victim?</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2016, 12:52
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 955014.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)

's update01 Jul 2016, 12:55
Reviewer Update

thank you