FNB banking fees for Small Business ?!?!?!!

Item: FNB (First National Bank)
Rating: 1
Author: Tanya V

So the struggle with FNB Continues ....... this month my my service fee is R511.50 plus R73.80 value added services plus R252.00 Monthly account fee. I dont understand how you pay a monthly fee of R252.00 and then more service fees of R511.50.

FNB for a small business to pay R837.30 in banking fees is just to high.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

25 Mar 2019, 11:11

Good Day,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply25 Mar 2019, 11:11

Official

Good Day,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

Tanya V's updateReviewer Update

26 Mar 2019, 12:14

I dont know how to change my rating from 1 to 5. I would like to thank Prisilla at FNB Woodbridge for taking to time to explain to me WHY my banking fees are so high. We've also increased my pricing bundle to a higher option

Tanya V's update26 Mar 2019, 12:14

Reviewer Update