JL
Jeremy L

1 reviews | Active since Mar 2009

14 Jul 2015, 10:33

FNB Banking App calling quality is poor

I have been trying to use the FNB Banking App to call FNB and the quality of the line is dreadful regardless of whether I use LTE or WIFI. Grateful if can try and fix this or remove the option.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jul 2015, 11:09
Official
Hello scottl,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 721798.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)