ST
Sibusiso T
1 reviews | Active since Mar 2018
30 May 2019, 09:18
FNB BANKING APP
Hi,
I can't log into my banking app via my laptop and my cellphone has been ******. I have followed the prompts I was given to get an OTP number sent to my alternative number, however nothing has changed!
PLEASE CONTACT ME ON MY ALTERNATIVE CELLPHONE NUMBER AS I HAVE STRESSED THE URGENCY OF THIS.
my cellphone number is : **********
REFERENCE NUMBER: ********** NF
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 May 2019, 12:02Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 May 2019, 12:02
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***